Privacy Policy
Last updated: January 1, 2025
At Mithraveda, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, and payment information when you create an account, place an order, or contact us. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to process and fulfil your orders, send you order confirmations and shipping updates, respond to your customer service requests, send you promotional communications (with your consent), improve our website and product offerings, and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting business (such as payment processors and shipping companies), subject to confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly. To exercise these rights, please contact us at support@mithraveda.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mithraveda.com or write to us at Mithraveda Labs, Bangalore, Karnataka – 560001.